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Set your mail system to "whitelist" us.

How To "Whitelist" Orinda Chamber of Commerce in your Spam Filter

With the advent of outrageous volumes of unwanted email these days, it's unfortunate
that legitimate email publications are not being seen by some of the readers who enjoy those publications.

While we applaud the anti-spam industry for removing the plethora of unwanted email from many of our
mailboxes, from time to time, some legitimate email publications are mistaken as unwanted.

Sometimes, this results in our Orinda Chamber mailings bouncing back, with requests for us to respond
to challenge/response messages to prevent future filtering.  However, due to the size of our list, it's nearly
impossible for us handle the volume of such requests.

To that end, please realize that we want our readers to always anticipate and enjoy the valuable information
that our Member Alerts and other messages deliver.

If you currently use an anti-spam program or service, we ask that you take just a minute or two to add our
publication to your "safe" or permitted email sender list.  This usually involves simply adding our sending
address (From:) to your whitelist, safelist, or list of privileged senders. This is commonly known as "whitelisting"
a publication.

Please refer to the following whitelisting instructions you can use to whitelist Orinda Chamber of Commerce,
depending on the filtering solution you use:

Microsoft Outlook Email System

Since many use Outlook, we address this system first. Here we are discussing "Outlook" - not
Outlook Express (which does not accommodate whitelists).

Open your Outlook program. Click on the "Actions" menu in the top menu bar.
A drop-down menu should appear with the sub-menu "Junk E-mail" - click on the "Junk E-mail" item.
Then click on "Junk E-mail Options" A new window should open with tabs at the top.
Click on the tab labeled "Safe Senders" - then click on the "Add" button that will appear
In the space provided in the next window - type the following email address:

mailer_response@emailcounts.com

Then click "OK"

Before exiting the next window - make sure the following two boxes are checked ... 

"Also trust e-mail for my Contacts"
"Automatically add people I e-mail to the Safe Senders List"

Finally, "OK" out of the Junk E-mail Options Window.

For a detailed explanation of the Outlook mail filtering system - click here.

You should now be able to receive Chamber emails - unless you also have
one of the below filtering systems in place in addition to your Outlook Junk E-Mail system. 

AOL

AOL 8.0 

1. Type "mail controls" in the AOL keyword search bar
2. Select the screen name to which the newsletter is sent
3. Now choose Customize Mail Controls for this screen name
4. For AOL 7.0, add "mailer_response@emailcounts.com" in the Exclusion and Inclusion Parameters section
5. For AOL 8.0, choose the Allow mail from AOL Members and addresses listed option and type "mailer_response@emailcounts.com"
6. Click Add
7. Click the OK button displayed at the bottom of the page

• Adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox, unless they meet these criteria.
• Creating a filter so the messages are never sent to Spam.

Hotmail:
Click the Options link, on the main menu tabs, then Safe List.
Type:  mailer_response@emailcounts.com  in your Safe List.
If you see a message that should not be in your Junk Mail folder, click 
'This is not Junk Mail' to avoid having e-mail from the same source sent to
the Junk Mail folder in the future. 

Mailblocks:
Click the Addresses tab.
Click New. 
Type:  mailer_response@emailcounts.com  
Make sure 'Accept Mail From This Address' is selected under Receiving Options. 
Uncheck 'Display in People Picker' under Other options. 
Click Submit. 
Click OK. 

MailShield:
Click Friends from the toolbar.
Click Add. 
Type:  mailer_response@emailcounts.com 
Click OK. 

MailWasher:
Click Tools, then Blacklist & Friends.
Click Add... on the right, the Friends list side. 
Make sure Plain email address is selected. 
Type:  mailer_response@emailcounts.com  
Click OK. 
Click OK.

McAfee Spamkiller:
Click Friends from the sidebar. 
Click Add. 
Type:  mailer_response@emailcounts.com 
Click OK. 

oddpost:
Check your 'Probably Spam' folder.
If you see that Orinda Chamber of Commerce was incorrectly filtered out,
select it, and click the 'Move to Inbox and Mark as Not Spam' button.

SpamAssassin:
Add the following entry to your user_prefs file, which is found in the 
.spamassassin subdirectory on your web/mail server:

whitelist_from  mailer_response@emailcounts.com 
Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.
If you have no user_prefs file in this subdirectory, create one:  
http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
http://www.cleanmymailbox.com/sa

SpamButcher:
Click the Configure button.
Go to the Known Senders tab. 
Click Add under 'Known Good Senders and Recipients'. 
Type:  mailer_response@emailcounts.com 
Click OK. 
Click OK. 

Spameater Pro:
Click Filters from the sidebar.
Click the Approved Senders tab. 
Click Add Filter. 
Type:  mailer_response@emailcounts.com  under Address. 
Choose 'Full Email Address' under Address Type.
Select Email Domain. 
Click OK. 

Spam Inspector:
Select Spam Inspector, then 'Manage Friends List' 
from either the Spam Inspector toolbar or from the Outlook menu. 
Make sure Email is selected under 'Add a New Friend'. 
Type:  mailer_response@emailcounts.com 
Click the >> button. 
Click Close. 

Spam Interceptor:
Follow the Trusted link under > Authentication Lists.  Enter the email
address:  mailer_response@emailcounts.com 
Click Add. 

SpamPal:
Click on the SpamPal system tray icon with the right mouse button. 
Click 'Add to Whitelist' from the menu. 
Type:  mailer_response@emailcounts.com 
Click Add. 

Spam Sleuth:
Select File, then Configure.
Go to the Friends category. 
Make sure Active is checked. 
Type:  mailer_response@emailcounts.com  on a line by itself in the entry field. 
Click OK. 

Yahoo! Mail
Open your Yahoo! mailbox. 
Click Mail Options. 
Click Filters. 
Click Add Filter. 
In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu. 
Click in the text box next to that pull-down menu, then enter the address:  mailer_response@emailcounts.com 
At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu. 
Click the Add Filter button again. 

If Orinda Chamber of Commerce has been filtered to your "bulk" folder, simply 
open the message and click on the "This is not Spam" link next to 
the "From" field. 

Other providers: 
If Orinda Chamber of Commerce is being filtered, try adding  mailer_response@emailcounts.com  to your Address Book or Contact list. 
If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself. 

If subsequent messages continue to be filtered, call or e-mail your ISP's technical support 
and ask how you can be sure to receive all e-mail from  mailer_response@emailcounts.com . 

Domain:     If they need to know the domain we're mailing from, tell them:  qs-smtp02-01.prod.mesa1.secureserver.net 
  
IP Address: If they ask for our sending IP address, tell them: 64.202.167.85